Boost Your Customer Engagement With a Click-to-WhatsApp Ads Guide
Are you looking for dynamic ways of Advertising on WhatsApp. Then you can use Click to WhatsApp ads is the right option. Click to WhatsApp Ads give you 5 times more conversions over normal, static ads.
Click to WhatsApp Ads is an efficient feature, we choose for customer engagement.
With an extraordinary 40% increase in customer engagement, these ads are the real deal.
In this blog article, we’ll cover each and everything you need to know about Click to WhatsApp ads inside Click to WhatsApp Ads Guide.
We’ll review their concepts, need to use them, their creation, and how WebMaxy makes it 3x easier to run Click-to-WhatsApp Ads for your use.
So, let’s start the journey here.
- Insights of Click to WhatsApp Ads Guide
- Concept of Click to WhatsApp Ads
- Requirements to Create Click to WhatsApp Ads
- Tips for Successful Click to WhatsApp Ads
- Make Ads That Click-to-WhatsApp In Easy Steps
- Tip to Handle Click to WhatsApp Ads
- Latest WhatsApp Updates for Click-to-WhatsApp Ads Guide
- Benefits of Using Click to WhatsApp Ads Guide
- Conclusion
- Frequently Asked Questions
Shortcuts: ✂️
Insights of Click to WhatsApp Ads Guide
- Click to WhatsApp Ads Guide offers an entire overview of setting up and optimizing WhatsApp Business API ads.
- By referring to and following to the exclusive guide, you can effectively use WhatsApp’s powerful platform to drive sales conversions and customer engagement.
- The guide is a value-driven resource for businesses looking to simplify their customer communication and sales processes.
- You can explore how to create engaging WhatsApp ads and monitor their performance with the help of the guide.
- Whether you’re an expert marketer or a newcomer to digital advertising, the Click to WhatsApp Ads Guide has everything you need to start over with WhatsApp Business API ads.
Concept of Click to WhatsApp Ads
A Click-to-WhatsApp advertisement can be found on Facebook and Instagram. These advertisements assist communication with potential customers through WhatsApp directly on these platforms. When an individual selects your advertisement, they are taken to your WhatsApp conversation window, where you can interact with them in a personal dialogue.
Who can utilize Click to WhatsApp Ads?
Click to WhatsApp Ads is available for all sizes of businesses. Businesses mostly looking for:
- A remunerative way for the lead’s generation and sales.
- To reach and engage a large audience.
- Connecting to customers with a personalized approach
Requirements to Create Click to WhatsApp Ads

Find the below given pre-requisites you must meet for creating Click-to-WhatsApp Ads:
1. Approved Facebook Business Manager Account
If your account is not approved, you can refer to the reference video to follow the steps included to get your account Facebook Business Manager verified.
2. Facebook Page
You should have a Facebook Page to create a click to WhatsApp Ad.
3. Facebook Ad Account
You should have a Facebook Ad account with an updated payment method.
Once these requirements are through, you may start with Click to WhatsApp Ads.
How do you set up Click to WhatsApp Ads?
1. Open a business account on WhatsApp.
You can not use your personal WhatsApp number to send the ad. So, you must have a business WhatsApp number. You will have to start (open) WhatsApp Business account before starting to make ads in Ads Manager.
You have two options:
- Download the WhatsApp Business App or
- Register for the WhatsApp Business API with WebMaxy WhatsApp Commerce one of the best WhatsApp Business Solution Providers.
You can personalize the profile with your brand name, address, working hours, social network accounts, web page URL, product catalogue, and business logo by using the free WhatsApp Business App. Reciprocally, a WhatsApp Business account along with the WhatsApp Business API offers more richer functionalities, like:
- Delivering a large number of WhatsApp messages.
- Incorporating agents or bots to communicate with thousands of clients.
- Connecting WhatsApp to e-commerce and CRM platforms.
- Now using WhatsApp for selling and receiving payments.
Create a new Facebook page for your company, if not having. In your individual Facebook profile, WhatsApp will not be available as an option. Verify your Admin access.
2. Link your Facebook page to your WhatsApp Business Account phone number.
Do linking of your official Page on Facebook with your WhatsApp Business account.
Take these actions if you’re using the WhatsApp Business App:
- Go to your Facebook page and choose Settings from there.
- Click on your left side column for WhatsApp.
- Choose the country code.
- Enter your WhatsApp business account and click Continue.
- Upon entering the confirmation code sent to you, click Confirm.
You should make a request to link your Facebook page to the WhatsApp Business Account phone number, if you are having advantage of the WhatsApp Business API.
Observe the guidelines listed below:
- Go to your Facebook page and choose Settings from there.
- Click WhatsApp in the left column.
- Click Continue upon selecting your country code and entering your phone number on the WhatsApp Business Platform.
- You can now view the request status. To end the connection, choose Cancel request. Facebook will send notification, if your request is approved or not approved. Facebook will link WhatsApp Business Account with your Facebook Page, if the connection is accepted. The associated phone number is visible in the Facebook Page Settings.
Your Instagram and WhatsApp Business accounts will automatically connect to your Facebook page after you follow the above procedures.
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Tips for Successful Click to WhatsApp Ads
1. The message must have perfect content, and when you click on the Click to WhatsApp ad, a WhatsApp chat will open for your business conversation.
2. Refrain from creating several messages and dialogues causing confusion.
3. Emphasize on your Click to WhatsApp ads at a specific audience segment. Clicking WhatsApp ads can be an effective tool for lead generation and for inspiring customer engagement. They can connect potential customers instantly with customer service or sales teams.
However, it’s crucial to use these ads sensitively and entrust the right audience to acquire them because launching people directly into a chat window when they are not expecting it can lead to a high rejection/denial rate and result in a non-performing campaign.
Make Ads That Click-to-WhatsApp In Easy Steps
You can follow five simple steps in order to set up your Facebook click to WhatsApp advertising in Ads Manager.
Step 1: Set your advertisement’s goals and proper ad placements.
These advertisements are different in terms of size and features. Some are good at achieving certain objectives. To start to craft an advertisement, always start with the goal or end objective first and then go down.
Do you wish to stir customers’ curiosity for now? Based on how visitors to your website browse, Dynamic Carousel advertising or distinct Photo formats can actively promote the most appropriate products from your product catalog.
Also, if you want to boost online sales, you can include a Meta pixel on your website, which allows you to track and modify your advertising campaigns according to the actions of the visitors.
Alternatively, let’s say you wish to configure a chat to get client feedback. Before running Click to WhatsApp ads, you may want to consider setting up WhatsApp automation to avoid hiring additional agents to handle sudden and numerous discussions.
Step 2: Design images and text required for your advertisement.
Ensure that your ad creatives are clear and specific. Think about your prospective customers who will make a purchase when writing your advertisement copy. They must be able to quickly understand and be convinced by your advertisements what you are offering, what will benefit them, and how to start the purchase journey.
Utilize social proof in your advertisements to develop credibility if you are aiming to reach a large audience. You can display endorsements, comments, and reviews left by your earlier clients.
To do split testing on the title, ad copy, and visuals, prepare at least 2 sets of advertisements. It helps you in figuring out what kind of message inspires the most customers to get onboard.
Step 3: Design advertisement inside Ads Manager.
To make ad in Ads Manager that click-to-WhatsApp, Carry on these steps:
- Continue to the Ad creation page.
- Select your goal.
- Decide on a campaign spending plan.
- Select WhatsApp for messaging apps.
- Refer to WhatsApp in the Account section.
- Select your desired WhatsApp number from the drop-down menu.
For goals related to traffic and sales, choose the appropriate Facebook Page. For this campaign, Facebook will use the WhatsApp account associated with your Facebook page.
- Decide on your time schedule, available budget, audience, and placements.
- After making your ad configuration selection, choose your ad format.
- Press + Create to start developing your flow.
- When you are through, click Save and close.
- To publish your ad, click Publish.
Step 4: Refrain from answering repetitive questions by using a self-service chatbot.
The free WhatsApp Business App allows you place click-through ads in WhatsApp, but it does not allow you set up automated workflows.
For this reason, many mid-sized and large businesses use the WhatsApp Business API to automate and manage conversations, from Facebook clicks to large-scale WhatsApp advertising.
You can use WhatsApp automation to create a chatbot that will automatically display potential clients a range of options and divert them to landing sites.
You can set up a custom workflow in your Shopify store that will direct discussions to customer support agents automatically through a queue. From there, they can help clients in any way required, like adding products to a cart or giving a WhatsApp payment link via chat.
Tip to Handle Click to WhatsApp Ads
There are some possible limitations when using Click-to-WhatsApp ads that advertisers must take care of. For instance, many people are not interested in entering into a WhatsApp chat, while surfing on social media. So, this raises the abandonment rate easily. It depends upon how you pitch your messages for the engagement of the audience. The wording of the messages must be specific and in line with the objective of the audience. Then only they may click on ‘Send bulk Messages’, for what they are looking for.
For various stages of audience in the sales funnel, it will entirely develop the abandonment due to distraction, unwanted diversion of WhatsApp will cause incomplete purchase journey for many customers.
Latest WhatsApp Updates for Click-to-WhatsApp Ads Guide
Add your WhatsApp business account to your Facebook account. This is required to create a click-to-WhatsApp advertisement. It is also possible to deliver Click to WhatsApp Ads without a Facebook account, as well.
The very interesting feature of this update is that it enables merchants to make, buy, and post advertising on Facebook right from within the WhatsApp Business App.
An email address is only required for that!
Prospective clients can start a WhatsApp chat with your company with only a single click.
By using an email address, you can make a click-to-WhatsApp advertisement like follows:
Upon launching the app, select “Get started” under “Advertise” from the menu.
- Select an ad image from your phone gallery, catalog items, or status updates. Products in the catalogue need approval in advance. If required, you can find out from a variety of images and catalogue items.
- Click “Next” after adding descriptive content to your advertisement.
- Set up your target audience, the length of the advertisement, and your daily budget.
- Click “Next” after that.
- After reading and accepting Facebook’s non-discrimination policy, evaluate your advertisement. When you are prepared, click “Next”.
- Request for a six-digit code by entering your email address. You will get the code in this mailbox.
- Then enter the 6-digit code which you have received.
- Click on “Next” upon selecting your required time zone, currency, and nation/ region.
- Click “Next” after adding a payment method.
- After inputting your payment details, save it.
- Enter your company’s details and save them.
- Evaluate your payment method and ad settings.
- Click “Create ad” if everything is in order. Your advertisement will show up in the “MANAGE” section after it is authenticated.
- Please note that if you create a Click-to-WhatsApp ad using an email address, it will only appear on Facebook. Create a Facebook account and connect it to Instagram, and you can boost up your ad visibility.
Benefits of Using Click to WhatsApp Ads Guide
First, we will elaborate the benefits of using Click to WhatsApp Ads Guide:
- The Click to WhatsApp Ads Guide will help you understand the real benefits of using WhatsApp Business API for advertising.
- Learn how to aim for your ideal audience and write down persuasive ad messages with the Click to WhatsApp Ads Guide.
- This guide offers practical tips on ROI measurement of your WhatsApp ad campaigns.
- You can excel in your business by adapting the latest insights in Advertising with the guide.
- By following the strategies mentioned in this guide, you can boost your brand’s visibility and drive sales via WhatsApp.
Conclusion
Now, you are aware of how to use and avail the benefit of this Click to WhatsApp Ads Guide. You can design advertisements that captivate your viewers and inspire them to act by using these pointers and techniques.
Keep things light, relatable, and simple. You can simply create advertisements that are distinct and capture the attention of your audience by joining strategic thinking with a little creativity. Have an edge over our highly advanced platform and motivate customers to make purchases smoothly.
You can contact us at info@webmaxy.co for all your queries.
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Frequently Asked Questions
They are digital ads visible on Facebook, Facebook’s marketplace and Instagram. Clicking on these ads will take the visitor to chat on WhatsApp with the business whose ad he just clicked away.
Yes. Click-to-WhatsApp ads can be tailored to set specific campaign goals, across various customer segments, with all factors.
You can run these ads without a limit. Anyway, the number of ads you run must depend on your budget, and campaign objective, across other factors.
Certainly. You can assess the analytics for the performance of Click-to-WhatsApp ads based on campaign goals for your business. Tracking performance can help optimize campaigns for better conversions.
Adam Wilson
Adam Wilson comes with an experience of 12+ years in the IT industry. As a Customer Success Manager, he has been researching and trying to understand the customers’ behavior in different scenarios. He has also studied human psychology to relate it to the purchase journey of the customers. His published books on customer psychology and behavior have received many honors and awards from various enterprises.