Join our exclusive webinar for online marketers and business owners of E-com brands. Join Webinar

Searching Your Perfect Alternative for WhatsApp in 2025 

alternative-for whatsapp

Are you ever busying with your smartphone with checking up alerts, messages and reminders on WhatsApp? It is but obvious nowadays. WhatsApp is the most popular messaging App across the word. More than 2 billion users worldwide and with 98% message open rate, WhatsApp is number one for business and personal use for communication / interactions. Alternative of WhatsApp is readily available today. 

Some strong options do exist as alternative for WhatsApp

WhatsApp Business come with lot of features for businesses, for their WhatsApp marketing. And for big businesses, WhatsApp Business API is available with some pricing structures.  

With the web login of WhatsApp Business App you can access your business conversations by any allowable device from anywhere- if you are travelling or if you’re at home. 

In this blog article, we have given best WhatsApp alternatives. These alternatives help you stay connected and well-communicated, from scheduling to secure messaging. 

Seek Better Connectivity?

Discover powerful WhatsApp Business alternatives.

Best Alternatives to WhatsApp Business 

WhatsApp Business is a most trending messaging platform for businesses to contact with customers, having features, i.e. business profiles, messaging tools with automation, as well. Also, there are various alternatives available, offering the same features along with their unique advantages.  

Let us discover them here, one after the other: 

WebMaxy 

WebMaxy

Are you really interested to improve your business website and grow your business? WebMaxy gives you that extra visionary sight to understand your online visitors. It offers a wholesome effort to review your site interaction with visitors and accordingly, you can take further business moves.  

WebMaxy is packed with truly clever features, always focused on helping you connect and convert. You can see what folks are doing with heatmaps (showing clicks and scrolls!) and session recordings (letting you watch individual visits – it’s fascinating!).  

But it’s not just about watching; it’s about doing. They offer smart WhatsApp Commerce tools for selling and supporting right through WhatsApp, robust marketing automation to simplify your campaigns, AI-powered chatbots for instant replies, and you can even set up your very own WhatsApp Store or run targeted Click to WhatsApp Ads.  

It’s all about giving you the newest ways to create a smooth and engaging experience for your customers.  

The real win with WebMaxy is how it transforms data into actual business growth. By real understanding what is grabbing attention (and what is not!) on your site, you can switch things to build the experience better, smooth out any rough areas, and smoothly guide visitors toward buying. It offers you the power to make personalized messages, automate repetitive tasks, and chat with customers on their favourite apps directly.

Pricing 

When thinking about the cost, WebMaxy has different plans that usually fit various business sizes and what you’re aiming to do. For a good set of features, their Growth Plan might run you around ₹5,400 every three months (that’s about $65 USD) or ₹19,200 for a whole year (roughly $230 USD). This often includes key automation and getting your WhatsApp API set up. They also have more specialized options, like a Click to WhatsApp Ads Plan or a WhatsApp Marketing Plan, which might be around $15 a month each. For bigger needs or custom solutions, an Advanced Plan can be tailored just for you. Well, WebMaxy comes with more dynamic pricing plans and features. 

Zixflow 

Zixflow

One of the greatest substitutes for WhatsApp Business is Zixflow. Zixflow is a CRM application with amazing features that help organisations communicate more easily. You may use Zixflow’s robust WhatsApp Business API to schedule messages, automate operations, retrieve templates, and send customised messages through a user-friendly interface. Be sure about meaningful and prompt interactions. 

Use WhatsApp like a friendly and approachable platform to engage with future customers. WhatsApp Broadcast and WhatsApp messages are made simple with Zixflow’s WhatsApp automation tool. That makes it possible to interact with leads much effectively. 

You will receive a trial WhatsApp number linked to your account upon logging into Zixflow. You can use this to send test WhatsApp messages to the number of your choice. 

You have the chance to see how your messages and WhatsApp Business Messaging templates appear and function on the platform. This first-hand knowledge helps you modify your messaging approach prior to reaching out to clients, guaranteeing that your correspondence is efficient and captivating. 

Zixflow has a centralised inbox where you can manage all your messages in one location. You can reply to customer messages fast, tracking for important details, schedule follow-ups, and attach files without switching between different places. It’s all in one user-friendly platform. 

Zixflow’s entire analytics feature offers full insights into your sales performance, lead conversion rates, and customer engagement. You can import and export your lists as needed. Also, there’s a committed section for sales forecasting, future planning assistance and data-driven decision-making.  

You may get accurate data that is suited to your company’s requirements by personalising the analytics section.  Additionally, you may track the sent, delivered, error/failed, read, and deleted message delivery statuses. 

To improve your experience, Zixflow provides a plethora of user-friendly features in addition to these.  You can watch a Zixflow overview video to learn more about these capabilities. You may learn more about Zixflow’s incredible features and how they can improve your communication and workflow processes by watching this video. 

Pricing 

Zixflow offers 3 simple pricing options. And it is also available with a free trial. 

Twilio 

alternatives-to-whatsapp

If you’re looking for an alternative to WhatsApp Business, think about Twilio. Twilio offers a cloud-based interaction platform backend with programmable APIs. With Twilio, you can incorporate various communication channels like text messaging, phone calls, video chat, and WhatsApp itself, all in a place. If you’re a Gallabox user and looking to switch over to another platform, then Twilio might be the best alternative to the Interakt platform. 

This gives you a more versatile and scalable solution for your customer engagement. Twilio’s approach enables for smooth collaboration of various communication channels, giving great flexibility in your customer interactions, improving the sales process, and monitor and control your business communications. 

Pricing 

Twilio has many pricing options for its services. These plans are available on the features you require, such as certain products, communication channels, apps, and how you join to their services.

Viber

best-alternative-for-whatsapp

Viber is another alternative to WhatsApp Business. It is available for businesses gives a feature-rich solution. It allows your businesses to engage with customers via personalized one-to-one messaging, promotional product campaigns, and interactive chatbots. Either you are a small startup or a large company, Viber serves all sizes of businesses.  

You can use its features to send transactional updates, broadcast special offers, make reputation and rapport with your customers and give rich media content like images, videos. And Viber’s platform is exclusively famous in various regions globally, offering a conversant environment for businesses and customers to connect swiftly. 

Pricing 

Viber has various prices for overseas calling. These prices rely on which location you’re calling, the duration of the call is, and if you’re calling a landline or a mobile phone. 

Slack 

whatsapp-business-alternatives

For more productivity at work, you can consider the Slack platform. It is achievable with the use of Slack. You can access features like channels, helping you keep organized communication and focus more on specific projects. And you can engage with real-time audio/video calls, enabling smooth interaction with your teammates, irrespective of their work location. 

One of the very important aspects of Slack is its integration ability (feature) with required work tools. You may connect Slack with your regular tools like Google Drive, Trello, Zoom, simplifying workflows, streamlining sales process, and dropping switching between various apps. 

Pricing 

If you’re thinking about Slack pricing, a free trial plan is also available. A pro plan at ₹245.25 i.e. $ 2.85 / user/month for small teams, a business plus plan at ₹422.10 i.e.$4.91 / user/month for upskilling businesses, and an enterprise grid plan for large enterprises, providing advanced features for work standardization. The sales team will inform the pricing for this.  

DelightChat 

alternative-of-whatsapp

In case, you’re seeking a complete option apart from a WhatsApp Business Platform, think for DelightChat. DelightChat, offers a consolidated inbox for easier management of all client communications, developed for those companies using messaging app like Instagram and WhatsApp etc. Support jobs can be made simpler, ensuring prompt and effective responses. 

Also, DelightChat adds up with built-in WhatsApp marketing features, strengthen you to reach and engage your audience smartly for various channels. You can also discover DelightChat for a strong customer service and designed marketing platform to improve your business communication strategies.

In case you’re a Slack user, but willing to use another WhatsApp Business API provider, then Delight chat is one of the best Slack alternatives. 

Pricing 

If you’re interested in DelightChat, they give 3 budget-friendly pricing options. There’s the startup plan, which is costing ₹4212 i.e.$49 / user/month with an annual bill, plus extra charges for WhatsApp usage. The scale plan is priced at ₹8510 i.e. $99 / user/month with annual bill, also included with WhatsApp charges. For more extensive features, it comes with growth plan at $299 / user/month with an annual bill, along with WhatsApp charges. 

Wati 

best-whatsapp-alternative

Wati really shines as a fantastic WhatsApp Business Platform, designed to help businesses, big or small, truly connect with their customers right where they are – on WhatsApp! It’s much more than just a place to chat; Wati gives you the power to automate responses, manage customer support effortlessly even as you grow, and even run smart marketing campaigns directly through the app. 

Wati focuses more to make your customer chats well managed! An AI chatbot resolves a critical problem without any coding, where all team members get into a single conversation with all their time giving to resolve the issue. It’s all designed to make your communication smooth, delightful for folks reaching out, and genuinely give your business a lift.  

Pricing 

Now, about how much it costs, Wati has some sensible plans crafted for different business needs, and you usually snag the best deal if you opt for annual billing. Their Growth plan, a fantastic starting point for widening your reach, is around $59 a month (which is about ₹4,920 here in India). If you’re looking for more advanced tools and smoother integrations, the Pro plan comes in at roughly $119 a month (around ₹9,920 INR). And for those businesses that need every bell and whistle – think complex workflows and dedicated help – the Business plan is set at about $279 a month (that’s roughly ₹23,240 INR).  

All such plans mostly include a certain number of team members, and your real messaging costs will follow WhatsApp’s per-conversation model. Frankly, the smart move is to just browse to their official website to get the very latest details or fresh offers.  

Conclusion 

We have mentioned top alternatives to WhatsApp Business. Each platform comes with stand-alone features customized to your various business wants. From tough communication tools and tailored messaging solutions like Zixflow, or the diversified pricing structures as seen with WebMaxy, a one-stop solution platform suited for your business requirements.  

However, if you prefer for a feature-rich platform with a focus on business communication and workflow,WebMaxy is your best partner. By choosing WebMaxy, you can improve customer engagement, drive sales, and achieve your business goals with real ease. 

So, to take your WhatsApp Business to newer heights by making WebMaxy account, to login for various easy-to-use features. 

For additional information and details, mail to us on: info@webmaxy.co.

Need a Different Path?

Uncover robust alternatives to WhatsApp.

Frequently Asked Questions

Are there more effective customer support platforms than WhatsApp Business?

Yes, WhatsApp Business may be incredibly effective for direct customer communication and is a great tool for many businesses, especially for personalized interactions and fast queries, there are other customer support platforms offering more complete and effective solutions as businesses grow. They can be CRM platforms or other WhatsApp marketing platforms like WebMaxy, Wati, Gallabox etc. 

Can I send bulk messages through platforms other than WhatsApp Business?

Yes, you can send bulk messages on platforms apart from WhatsApp Business. Wati and WebMaxy as well as MessageBird, AiSensy and Twilio etc. 

What are the advantages and disadvantages of WhatsApp Business compared to other messaging platforms? 

Advantages and Disadvantages of WhatsApp Business compared to other messaging platforms as mentioned here: 
Advantages: 
— Huge User Base  
— High Engagement & Open Rates  
— Individual Communication 
— Sound Media Support
— Cost-Effectiveness (for basic use) 
— Fundamental Automation
— Trust & Verification
Disadvantages: 
— Limited Omnichannel Capabilities  
— Scalability Challenges (for the free app)  
— Basic Analytics  
— Restricted Proactive Messaging  
— Native Ticketing System is not available  
— Limited CRM & Third-Party Integrations (for the free app)  
— Dependency on Phone (for the app)  
— Data Privacy Concerns (Meta Ownership) 

Is the WhatsApp Business API the only scalable messaging solution available?

The WhatsApp Business API is not a single largest messaging solution available for businesses. Various other platforms and technologies like Wati, WebMaxy, AiSensy etc. provide strong scalability for business messaging, relying on the certain needs, audience, and desired functions. 

What are the alternatives to WhatsApp Business for automation? 

Several platforms give automation features comparable over WhatsApp Business; each one comes with unique strengths. Twilio is a dynamic communication platform with API automation capabilities. AiSensy and WebMaxy are no-code solutions for WhatsApp marketing and Automation abilities. Many more such other platforms are there. 

Adam Wilson

Adam Wilson comes with an experience of 12+ years in the IT industry. As a Customer Success Manager, he has been researching and trying to understand the customers’ behavior in different scenarios. He has also studied human psychology to relate it to the purchase journey of the customers. His published books on customer psychology and behavior have received many honors and awards from various enterprises.

Get in Touch

Copyright @ 2025 WebMaxy | All rights reserved.