Statistics suggest that more than half of a company’s revenue comes from 8% of its customers. Businesses employ a lot […]
How to Use Qualitative Data to Measure and Improve Customer Retention
All posts by Adam Wilson
5 Ways Tracking User Behavior Can Improve Customer Experience
A commercial website isn’t without its mysteries. What’s affecting the conversion rate? What’s driving users to the competitors? Just what […]
The complete guide to website heatmap (Updated)
Website heatmap can help you understand your website visitors better. You can know where they click or what actions they […]
Conversion rate optimization: A sure way to grow your business
What is conversion rate optimization? Conversion rate optimization is key for small businesses to reach their customers and sell their […]