Revolutionize Your Customer Interaction with Greeting Message for WhatsApp 

Connecting effectively with your customers is super important for your business to grow. The WhatsApp messaging platform is quickly becoming a go-to way for businesses to talk to people these days. So, it makes sense for businesses to really use this channel well, sending messages that show the value of what you offer and spark interest in your products and services. 

To really get customers interested and keen to keep the conversation going, how you first connect with them through messages, especially on WhatsApp, matters a lot. 

Understanding the greeting message for WhatsApp is something many people are keen to learn about, perhaps in a deeper way than before. 

What is WhatsApp Greeting Message? 

A WhatsApp Business Greeting Message is like an automatic welcome note you send when someone messages you for the first time or after they haven’t messaged in a while on your WhatsApp Business Account. 

Using the greeting message for WhatsApp can help you build a genuine connection and start building trust. It’s a simple but important way to begin building that relationship with customers. 

It also helps make sure they know who you are and understand what your business is all about. 

Having a good connection with customers is a real key for business growth. When you message someone, it’s important that your brand sounds friendly and not pushy at all. 

A greeting message for business should be one of the first things a customer sees from you, helping you catch their eye right away. By doing this, you’re starting off on the right foot with how you handle all your customer relationships. 

Upskill your WhatsApp Messaging with AI-Generated Templates 

Coming up with the perfect greeting message for your WhatsApp Business account can feel tricky, but with the right tools, it can be quite simple and effective. Our new AI-based WhatsApp message Generator is designed to help you create personalized, impactful messages quickly. Whether you need to greet new customers, chat with existing ones, or send out promotional messages, this tool is ready to help. The best part? You can get these templates generated for free. 

Top 27 WhatsApp Greeting Messages [Ready-for-use templates] 

Now that we’ve gone over some pointers for crafting a welcoming message, let’s check out some popular examples you can use as WhatsApp Business greeting messages. 

Click on the copy icon at the top right of each template to copy the message to your clipboard. 

Greeting message for WhatsApp: For a new customer 

This is a big reason why so many brands use welcome messages. Sending personalized welcome messages to new customers really shows them your business cares. This often has a great positive effect on how loyal they feel to your brand. 

Here are some examples of how to greet your new customers: 

• ‘Hi! Welcome to [your business]. We will get back to you at the earliest. Meanwhile, you can check out our vast portfolio of [products/services]’  
• ‘Thank you for your interest in our business. We will get back to you on your request shortly!’  
• ‘Hi [Customer Name], we welcome you to the [Business Name] family! Feel free to contact our helpdesk if you have any queries.’  
• ‘Hi [Customer Name]. Thanks for subscribing to our service. Chat, mail or call us if you have any questions.’  

Greeting messages for Holidays 

Sometimes customers need help right away, which isn’t always possible during national or religious holidays when your business might be closed or running with fewer staff. That’s why it’s important to have a special greeting message for holidays. 

Diwali greeting messages for WhatsApp Business 

• Hi! [Your Business] wishes you a Happy Diwali.We will get back to you shortly.’  
• Hey [Customer Name], Happy Diwali! May the light of this festival illuminate your homes and may the joy of this festival occasion spread in every corner of your lives. Have a nice day!  
• Hey [Customer Name], Happy Diwali to all. May this festival of lights bring you happiness, prosperity, good health and peace.  
• Hey [Customer Name], Diwali is the time to spread love and light. A time to remember all your loved ones and wish them a Happy Diwali. Wishing you and your family a very Happy Diwali!  
• Hey [Customer Name], Happy Diwali! Your home will be filled with light, love and laughter.  

Christmas greeting messages for WhatsApp Business 

• ‘Hi [Customer Name]. Merry Christmas! Thanks for selecting our business, Santa’s agents will get back to you within 2 hours.’  
• Greeting message for Christmas: Hey [Customer Name], Merry Christmas! May the warmth of a thousand Christmas lights warm your heart, and may you have a Christmas that is full of joy and happiness.  
• Hello [Customer Name], Merry Christmas to you and your family. Have a wonderful day filled with blessings. May you find peace and joy during this season of giving and receiving.  
• Hey [Customer Name], Merry Christmas to you! Have a wonderful holiday with your family and friends filled with fun, laughter, and joy.  
• Hello [Customer Name], Merry Christmas! You and your loved ones be blessed with the love of God and the joy of the season. Have a wonderful Christmas!  

Greeting messages for August 15

• Hey [Customer Name], Happy Independence Day! On this day, let’s take a moment to remember India’s path to freedom.  
• Hey [Customer Name], Happy Independence Day! Hoping you are having a great time today, and that we can all come together to celebrate our freedom as a country.  
• Hey [Customer Name], Happy Independence Day! May this day be a reminder of the sacrifices and struggles that our freedom fighters went through to get us where we are today. May we always remember them, and their spirit.  

Greeting message for New Year 2025

• Hey [Customer Name], Happy New Year 2025! May the year ahead bring your health, happiness and success.  
• Hey [Customer Name], Happy New Year 2025! May all your wishes come true. May you achieve all your goals and aspirations this year. I hope you have a wonderful time ahead.  
• Hey [Customer Name], Happy New Year 2025 to you and your family! I hope that this year brings you everything you want and more. May this be the best year yet!  

Opt-in greeting message 

To make sure you can keep talking to customers regularly, it’s helpful to get them to agree to receive your content. These opt-in welcome message templates are designed to help you do just that. 

• ‘Thanks for your interest in [Your Business]. Reply YES if you are interested in receiving information about new products and discounts.’  
• ‘We noticed your interest in our [product name]! It is one of our best-selling products, would you like to look at more such products? Reply YES if you are interested and NO if you’d like us to stop messaging you. We hate to spam :)’  

Greeting messages for promotional events 

As a business, you probably have lots of promotional events going on. By creating custom greeting messages for every event, you boost your chances of turning interested people into actual customers. 

• ‘Hi [Customer Name]! Thanks for signing up for our annual Easter Lucky Draw. We will be posting the results of the draw in two days. In the meantime, you can check out our latest products [link]’  
• ‘Hi [Customer Name], thanks for showing interest in our Year-End Sale. We will be posting some of the best offers shortly!’ 

Greeting messages for customers used references 

Customers who come through referrals are incredibly valuable for businesses. Referrals are a big win for your brand, so it’s a good idea to create messages that help bring in that new business for you. 

• ‘Thanks for sharing your love for our business with your friends. We have credited your account with [amount] for your efforts! Happy shopping’  

Out-of-office greeting messages 

Many businesses take breaks or close temporarily during the year. If that sounds like your business, you can use these out-of-office greeting message examples to stay connected with your customers. 

• ‘[Your Business] will be closed for the next two weeks for the summer break. We will get back to you at the earliest. Thank you for your patience.’  
• ‘[Your Business] will be closed for the next two days. In case you need any assistance with your order during this time, you can email your enquiries to [Email Address]. Thank you.’  

Tips for Writing Outstanding WhatsApp Greeting Messages 

By putting together helpful welcome messages, you really show your customers that you care about them and how things go when they interact with you. These five points can help your business build a welcoming and engaging strategy for your WhatsApp greetings message.

Give adequate information in your greeting message 

When we talk about greeting messages, we mean more than just a simple ‘Good Morning’ or ‘Welcome’. 

While a simple greeting might seem nice, it doesn’t really do much else. That’s why it’s important to include enough information so customers get something useful from your greeting messages. 

This helps make sure your customers will be interested in reading what you send. When customers see that the information is helpful, it makes it easier for them to decide if they want to reply. 

Use direct headlines 

When you’re writing a greeting message, it’s important to use a clear, direct headline. The headline is often what really makes your WhatsApp business greeting stand out. It’s key to put important info right in the headline so your customers know what they might expect from you. 

You can write headlines that are really engaging, effective, and grab attention. 

Here are a few examples: 

Reminder: Looks like you left something behind…  

• There are still items left in your cart!  
• Need help in deciding?  
• You have great taste! Get the items in your cart before they sell out! 

Use multi-lingual greeting messages 

Connecting with people in their local language can offer lots of good things. It really helps boost how much your customers engage with you. So, sending a greeting message in a local language can give you a big advantage for your business. It’s a good idea to have your greetings available in English and the local language. This is especially helpful for reaching people who don’t speak English or local audiences in places like India. Plus, WhatsApp business greeting messages available in many languages can really attract a wider group of people. 

Use industry-specific creative content 

Following on from that point, you can also use some creative stuff that’s specific to your industry to get customers more involved. Using fun images, emojis, and videos in your greeting messages can help your business stand out from others. By creating welcome messages for WhatsApp Business that are meaningful and a bit fun, you can really get customers engaged. The main goal is to make your WhatsApp business greetings appealing so they help promote your brand. 

Here are some examples: 

• Fitness: [Customer Name], burn your calories this year! Enjoy 15% off only today! 

• Food: [Customer Name], Throwing a New Year party? We have covered you! 

• Beauty: [Product Name] is perfect for the summer! 

• Fashion: [Customer Name], Get Winter ready with the items in your cart! 

How to Send WhatsApp Greeting Messages using WhatsApp Chatbots 

As you’ve seen some examples, you’ve probably noticed that making things personal is crucial for creating the best greeting message. A really important step for making messages personal is collecting information. 

If you get the right information, you can create custom WhatsApp greeting messages that make your customers feel important and valued. 

Using WhatsApp chatbot is an easy and smart way to collect this information. By building custom WhatsApp chatbots that connect easily with your business systems, you can get customer details in real-time. That’s why partnering with a good data-focused WhatsApp Business partner like WebMaxy is key to helping you strengthen your customer relationships. 

If your business isn’t quite ready for WhatsApp chatbots yet, you can start by using WhatsApp click-to-chat links on your website.  

End Summary 

WebMaxy is a trusted WhatsApp business partner with a team of experts dedicated to helping businesses create great customer experiences. We help businesses send their engaging WhatsApp messages using our tool, giving you a better chance to turn conversations with customers into real results.  

We’ve helped many businesses set up specific groups to send out bulk broadcast WhatsApp template messages and quick replies, leading to better conversion rates. 

Frequently Asked Questions