Techniques of Elevating Customer Engagement with WhatsApp Blast Feature (2025)
In the dynamic world of WhatsApp Marketing, you must have faced the issue of getting banned with your WhatsApp no. from WhatsApp, for the sake of sending so many bulk messages to many contacts at an instance. This is process or feature by WhatsApp platform is known as ‘WhatsApp Blast’.
Many times, you click on the send button and get the message of banning from WhatsApp. As many users are aware now, WhatsApp has come up with strict spamming policies for sending unsolicited messages in bulk.
To handle this typical bottleneck, we are sharing you the process and tips on how to overcome this WhatsApp message blaster issue, without getting banned anymore!
Let us find out – What WhatsApp Blast is all about and how it works in further blog sections.
WhatsApp Blast
WhatsApp blast means sending one message to various WhatsApp contacts at a single instance.
It’s a WhatsApp bulk messaging tool inside the WhatsApp platform. You can use the feature for fast sharing of information, promotions, or product updates with a large audience.
However, using it with shear responsibility and following WhatsApp’s guidelines is important to skip being marked as spam.
Let’s get ahead with its benefits!
Benefits of WhatsApp Blasts
WhatsApp blasts give a comfortable, powerful way to communicate with your target audience, but it’s necessary to use them smartly to overcome issues with spam regulations also.
So, just have a look on below mentioned benefits for more clarity:
Reach a large audience quickly
You are free to deliver a single message to many contacts in a single point of time, saving your time and efforts in comparison with individual messaging.
Maintain privacy
Nothing likes in group chats, messages sent by broadcast lists come up as individual chats to each recipient, helping to keep their information private.
Enhance engagement
Individualised messages will lead to high engagement rates, as each one of the recipients receives customized and relevant communication.
Budget-friendly
WhatsApp blasts are free and not requiring more investment, making a budget-friendly option to them, for the objective of marketing and communication.
Instant delivery
Messages are delivered promptly, with an assurance that your audience get updates and promotions with real-time.
Easy tracking
One can easily check who has received the messages and who have replied to them. The insights can be helpful to send WhatsApp Send Messages strategically further.
Methods to Send WhatsApp Blast Messages by Avoiding Ban
There are easiest methods to send WhatsApp blast messages. These methods may save you to get banned with your account on the WhatsApp platform.
By using these 2 methods as per required, you can reach out to your audience, be with WhatsApp’s guidelines, and level up your WhatsApp marketing strategy.
Method 1: Broadcast Lists
To deliver or broadcast WhatsApp blast messages, you can refer broadcast lists to reach out to your various recipients at a time.
WhatsApp provides 2 types of broadcast lists:
- List of WhatsApp broadcast list
- List of WhatsApp Business broadcast list.
Types of WhatsApp Broadcast Lists
Are you planning to send a WhatsApp blast? You may utilize WhatsApp Broadcast Lists.
The procedure to use WhatsApp Broadcast Lists to send WhatsApp Blast messages is as per given below:
- You’ll have to prepare a fresh broadcast list on WhatsApp.
- For this, click to open the WhatsApp on your Android / iOS device and rest assured of that, you have come on the “Chats” tab.
- Click on the 3 dots (Android) or the “+” icon (iOS) at the top right corner to select the “New Broadcast” option. Then, collect (check-up) the contacts you need to add by picking them up from your ongoing list.
- Click “Create” (Android) or “Next” (iOS) to set up the broadcast list.
Once done, you can add total 256 contacts to this list. And upon the list setting or configuring followed by the addition of all these contacts, you may structure your message and deliver it. Anyhow, there are certain limitations you must be aware of. WhatsApp has a limit of 256 contacts for broadcasting a message. This means if you have more contacts, you’ll need to create multiple lists.
Well, Time consumption and management of such a big list each time for individual delivery and confirmation is a complex task.
This method is useful when you’re dealing with small groups or closer contacts for general communication purposes.
WhatsApp Business Broadcast Lists
Other method for sending WhatsApp blasts is by using the WhatsApp broadcast for business. This app is developed certainly for businesses, giving a range of features tailored to meet your communication needs.
The broadcast list set up is same for WhatsApp and WhatsApp Business App.
The app offers features like labels to manage your chats and automated messages to simplify your responses.
This method is very useful for businesses needing to maintain regular communication with customers, like you.
Similarly, WhatsApp broadcast messages, WhatsApp Business permits you to send messages maximum to 256 contacts at a single try. If you need to message a large group, try to use a second method for sending messages efficiently.
Method 2: Third-party tools
A second method for sending WhatsApp blasts is with the use of using third-party tools. Also, this approach comes with remarkable caution. These tools mostly claim to send bulk WhatsApp messages and can bypass WhatsApp’s native limitations.
Using third-party tools carries big risks. The violation of WhatsApp compliances is the main thing. But, using an approved vendor for the service like WebMaxy will work in this case.
WebMaxy is a one stop solution for WhatsApp Marketing with multiple features, including WhatsApp automation for businesses. WebMaxy offers functionalities like bulk messaging, scheduling, and automation, WhatsApp Store, WhatsApp catalogue, abandoned cart recovery etc.
To start, you may have to follow simple steps to send WhatsApp blast messages without facing a ban.
Step 1: Get a fixed (dedicated) business phone number
- Protect a new business phone number or change an existing one.
- Make sure it’s not attached with any personal WhatsApp accounts.
- Have a fixed phone number (starting with country code) corresponding to your business location.
Step 2: Create a Facebook Business Account
- If you are not having, then freshly set up a Facebook Business Account.
- This account is going to help in managing your business’s existence on platforms – Facebook and WhatsApp.
- Write down business details to rise your credibility, visibility.
Step 3: Link your WhatsApp to WebMaxy
- To align your WhatsApp to WebMaxy, WebMaxy login takes 2 minutes, then browse for the ‘Campaigns’ section. Under it, choose “WhatsApp”, then click “Settings” and choose “Add Number” option.
- Choose “Continue with Facebook” to link up your WhatsApp account with the Facebook account.
- Apply your Facebook login details to log in for the Meta Business Manager.
Step 4: Accept the terms and conditions
- Refer and accept the terms and conditions for your WhatsApp account connection.
Step 5: Select a Business Account
- Click an existing business account or make a new one, if required.
Step 6: Set up a WhatsApp Business Account and profile
- Acquire a WhatsApp Business account & profile, by providing your business details.
Step 7: Put on the phone number and verify
- Get a phone number for use to your WhatsApp Business account.
- Then moving further, get the verification code through a SMS or a call.
- Input the collected verification code to conclude the verification process.
Step 8: Complete setup and confirm
- Upon verified, you’ll get a confirmation.
- Click “Finish” to fix up the setup.
Once your account is validated, it will display in your WebMaxy account within the status marked as Verified. So, you can send WhatsApp blast messages via WebMaxy.
The best thing is you can make campaigns to message thousands of customers at a time. Just enter the needed details in WebMaxy, and start.
WebMaxy makes managing your WhatsApp marketing simple. It gives message templates you can construct & send for approval to Meta. Upon approval, you will be happy to use these templates for sending messages.
And above all, WebMaxy permits you for messages automation. With features like WebMaxy Flows, you can keep customers engaged also when you’re not available to work. Leverage the available flows builder to prepare(develop) automated workflows.
This is not at all the end! WebMaxy’s analytics give you deep insights into your sales performance, lead conversion rates, and customer engagement. You can transfer and download lists, check message delivery status etc.
With all such features,WebMaxy is a good tool for managing customer relationships via email, SMS, lists & more.
Increasing the Utility of Your WhatsApp Blast Campaigns
When it comes to any outreach campaign, you must monitor its performance and find prospective points of improvement. In this, WhatsApp blasts are the same.
So, refer given below essential metrics to scale up the ROI of WhatsApp blast campaigns. You can also enhance these campaigns visually by using tools like a collage maker to create engaging promotional content.
1. Tracking vital engagement metrics
To assess the performance of your WhatsApp blast, monitor key engagement metrics unlocking how recipient’s interactions with your message:
- Open Rate: Shows the no. of users – accessed and gone through the messages.
- Message Delivery Rate: No. of recipients successfully received message.
- Click-Through Rate (CTR): This displays how many people acted by clicking a link or concluding a CTA in your message.
2. Get A/B tests for improving your WhatsApp blasts
A/B testing serves you to get identified what messaging elements are suitable. You send two formats of a message to a segment and analyse between them. The best one gets recognised before the use here.
Here’s the way to approach it:
- Make Variants: Design 2 unique message versions by testing various CTAs, images, or content.
- Test on small Segments: Share every version with a small audience segment.
- Analyse Results: Compare replies (e.g., clicks or replies) to view which performs better.
- Rise the Winner: Try the top-performing message for a scalable audience.
- Use Timing: Use sending messages at several times to find out the highest responsive windows.
- Improve & Iterate: Apply insights to refine content and scheduling in upcoming campaigns.
3. Using analytics to improve future blasts
Once your campaign is done, dive into the performance data to find opportunities for improvement:
- Low open rate? Reconsider your message content to catch attention.
- Low CTR? Clarify your call-to-action and think for adding an incentive such as discount or exclusive offer.
- High bounce rate? Review your contact list’s type and make sure that messages comply with WhatsApp’s business compliances.
Conclusion
Sending WhatsApp blast messages is a nice way to reach out to a big audience, but you must follow the rules to skip being banned. Make sure your recipients have permitted to get messages from you, follow WhatsApp’s guidelines, and spread no spam. Leveraging broadcast lists right and keeping decent communication will help you to manage campaigns. Here, WebMaxy as a genuine service provider is recommended for use. With a 7-day free trial, WebMaxy’s multi-channel features allows you to send WhatsApp blast messages to many people without issue, saving you time and enhancing your business.
For all details, connect with WebMaxy team by writing to: info@webmaxy.co.
Have Specific Queries or Need Customized Solutions?
Connect directly with the WebMaxy team for personalized assistance.
Frequently Asked Questions
WhatsApp blast is a feature of WhatsApp Business API, allowing you to send a single message to various recipients simultaneously.
You can measure the success of your WhatsApp blast message campaigns on metrics analysing like delivery rate, open rate, click-through rate (CTR), conversion rate, and response rate. These metrics offer insights in giving campaign’s reach, utility and engagement parameters.
WhatsApp blast messages are having advantages like high engagement rates, cost-effectiveness, and the ability to reach out to a large audience quickly and reliably. They include rich media sharing, individualised communication, CRM integration etc.
Below are points for the performance achievement for your WhatsApp blast campaigns:
–> Focus on making engaging content
–> Personalizing messages
–> Audience Segmenting
–> Effective Utilization of multimedia
–> Ensure right calls to action
–> Monitor campaign metrics
–> Use of chatbots to simplify interactions & improve efficiency
Adam Wilson
Adam Wilson comes with an experience of 12+ years in the IT industry. As a Customer Success Manager, he has been researching and trying to understand the customers’ behavior in different scenarios. He has also studied human psychology to relate it to the purchase journey of the customers. His published books on customer psychology and behavior have received many honors and awards from various enterprises.