Get Familiar with Latest WebMaxy Features
We believe in continuous product improvements to improve customer satisfaction. We are excited to share with you the latest WebMaxy features like the carousel catalogs, WhatsApp flows, customer journey, and smooth checkout on WhatsApp.
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Speakers Details
Satakshi Shukla
Sales and Marketing HeadWebMaxy
Pune, India
Vedika Chaudhry
Business DevelopmentWebMaxy
Pune, India
Updating 4 New Exciting Features of
WebMaxy WhatsApp Commerce
These new features of WebMaxy will smoothen the WhatsApp Marketing journey of businesses leveraging on Webmaxy.
Carousel Catalogs
You can showcase your products or services in up to 10 customizable cards on a horizontal scroll carousel. It is a new feature for browsing and offering a rich customer experience to search and purchase desired products or items, even by a low-intent customer.WhatsApp Flows
Know how to improve your customer interaction on WhatsApp with automated chatbot and pre-approved message templates. With this advanced feature, you can feel the end-to-end experiences for customers.Customer Journey
WebMaxy WhatsApp Commerce’s customer journey feature enables businesses to create a simplified customer experience from the first conversation to the final purchase. This is done by integrating with WhatsApp Business API.Smooth Checkout on WhatsApp
WebMaxy WhatsApp Commerce is a WhatsApp Business API provider enabling businesses to integrate with various payment gateways like Razor Pay and PayU to offer a smooth checkout experience on WhatsApp.
Low Customer Engagement
Another critical challenge was low customer engagement. Although the platform had a large number of visitors, a significant portion of them were not meaningfully interacting with the site. Engagement metrics such as time spent on the site, product views, and conversions were much below industry averages. Low engagement normally results in higher bounce rates, reduced customer loyalty, and ultimately, lower sales. Without effective communication channels or personalized marketing, it was difficult to retain customers or encourage them to return for future purchases.
Why WhatsApp Marketing?
Marketing automation can help you create a smooth customer journey and improve customer experience. Here, we have given some of the best marketing automation strategies
High User Engagement
WhatsApp is the preferred platform for communication, messaging, and chatting. You can get them on WhatsApp to send product updates, alerts, offers, and other important messages. The message open rate is nearly 98% for WhatsApp and almost 2.7 billion users across the world are using WhatsApp.
Global Reach
With a rising user range on a global level, you can get a customer from any corner of the world on the WhatsApp platform. Also, if you are a new business unit or a new startup, you can avail yourself of the benefits of WhatsApp Business and WhatsApp marketing tools at affordable prices and can gain customers soon.
More Conversions
WhatsApp has a higher conversion over the traditional marketing channels like SMS and email as per the research. An average response time of 1.5 minutes and the highest open rate of up to 98% are the facts behind this.
Data-driven Analytics
With WhatsApp marketing software, you can access a powerful set of analytical tools and valuable data insights showing all campaign parameters, and you can make data-driven decisions to improve your marketing strategy.
Increased Customer Satisfaction
WhatsApp marketing has changed the online business arena. It helps to achieve complete customer satisfaction. WhatsApp marketing boosts customer engagement and gives repetitive business. Every business expects repetitive orders to acquire growth and success.
WhatsApp Marketing Tool: WebMaxy WhatsApp Commerce
WebMaxy WhatsApp Commerce transforms the way businesses connect with customers by changing WhatsApp into a full-fledged online store. It strengthens businesses to display their product catalogs, process orders, and receive payments all within a WhatsApp chat. With AI-based features like automated responses, instant notifications, and smooth payment integrations such as Razor Pay, Stripe, and PayPal.
WebMaxy offers an enriched shopping experience to both buyers and sellers.
WebMaxy WhatsApp Commerce comes up with AI-driven chatbots, real-time analytics, and multilingual support to boost customer engagement and increase conversions.
No matter what your business type and size is, if you are looking to send promotional WhatsApp broadcasts, tracking orders, or offering 24/7 support, Then WebMaxy is the solution. The platform is designed to help businesses while keeping the customer experience personalized and powerful.
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